1. About This Privacy Policy
This Privacy Policy explains how AMSOFTSWITCH LTD, Bulgaria, handles personal information when you visit modrealtime.ai, contact us, request an evaluation, or communicate with us about our products and services.
How AMSOFTSWITCH LTD handles information when you use modrealtime.ai.
This Privacy Policy explains how AMSOFTSWITCH LTD, Bulgaria, handles personal information when you visit modrealtime.ai, contact us, request an evaluation, or communicate with us about our products and services.
Depending on how you use the website, we may receive information such as:
We may use information we receive to:
Where the General Data Protection Regulation (GDPR) or similar data-protection rules apply, we process personal information where necessary to respond to your request or take steps toward a contract, perform a contract, comply with legal obligations, or pursue legitimate business interests such as operating and securing our website and supporting our products. Where consent is required for a particular activity, we will rely on consent.
modrealtime.ai may use cookies or similar browser technologies that are necessary for website functionality, security, or session handling. We do not use non-essential advertising or tracking cookies unless they are introduced and disclosed appropriately. If we introduce technologies that require consent under applicable law, we will provide the relevant information and consent controls.
We may use service providers where reasonably necessary to host, operate, secure, or maintain the website and our business communications. These providers may process limited information on our behalf for the relevant service. We do not sell personal information to advertisers.
mod_realtime_ai integrates with third-party realtime AI providers, but those provider services are operated independently of AMSOFTSWITCH LTD. When you deploy the software and connect it to a provider using your own account or credentials, information sent to that provider is governed by your relationship with that provider and its applicable privacy terms. This website Privacy Policy does not replace the privacy terms of third-party AI services used in your own deployment.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing support, maintaining licensing and transaction records, resolving disputes, and meeting legal, tax, accounting, or regulatory requirements. Retention periods may therefore differ depending on the type of information.
We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No internet-based system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Some infrastructure or service providers used to operate the website or communicate with customers may process information outside your country. Where required by applicable law, appropriate safeguards are used for transfers of personal information.
Depending on applicable law and your location, you may have rights concerning your personal information, including the right to request access, correction, deletion, restriction, or portability, and to object to certain processing.
Where processing is based on consent, you may withdraw that consent. You may also have the right to lodge a complaint with a competent data-protection authority. These rights may be subject to legal limitations or retention obligations.
We may update this Privacy Policy when our website, services, business practices, or legal obligations change. The current version will be published on this page.
For privacy questions or requests concerning personal information, please contact AMSOFTSWITCH LTD through the Contact page.